Shipping policy
Shipping & Returns
Crafted for You
Each Orimi piece is created with intention.
Most of our designs are made to order and individually crafted once your order is placed. Please allow approximately 2–4 weeks for production.
A limited selection of pieces may occasionally be available for immediate shipment.
Shipping & Delivery
Once your piece is complete, it is carefully packaged and dispatched via fully insured, trackable delivery.
Delivery Estimates
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United States: 1–3 business days after dispatch
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International: 3–7 business days after dispatch
Shipping
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Complimentary shipping on all orders
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Signature required upon delivery for secure receipt
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Tracking information will be sent once your order has shipped
Please note that international orders may be subject to duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the recipient.
Returns & Exchanges
Due to the made-to-order nature of our jewelry, all sales are final.
We are unable to accept returns, exchanges, or refunds for:
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Change of mind
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Incorrect size confirmation
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Personal preference
This policy applies to all rings, earrings, necklaces, bracelets, brooches, engraved pieces, and customized orders.
Ring Sizing
All ring purchases include a complimentary ring sizer, shipped shortly after your order is placed.
Production begins only after your ring size has been confirmed.
Because each ring is created specifically to your confirmed measurements, resizing or exchanges due to incorrect sizing cannot be accommodated.
Cancellations
Orders may be canceled within 24 hours of purchase.
After this period, or once production has begun, cancellations are no longer possible.
Craftsmanship Assurance
We stand behind the quality and craftsmanship of every Orimi piece.
If your jewelry arrives with a potential craftsmanship issue, please contact us within 7 days of delivery at info@orimijewelry.com and include:
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Your order number
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Clear photos or video
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A brief description of the issue
If the issue is confirmed as a craftsmanship defect, Orimi will repair or replace the piece at no additional cost.
Repair Shipping
If a craftsmanship issue is reported within 7 days of delivery, Orimi will cover both return and redelivery shipping costs.
After 7 days, clients are responsible for insured shipping to our atelier. Orimi will cover the cost of shipping the repaired item back to you.
Our Approach
Orimi is built on intention.
Each piece is created specifically for the individual who will wear it. This approach preserves craftsmanship, minimizes excess, and ensures that every jewel carries meaning from the moment it is made.
Contact
For questions or assistance, please contact: